So I’ve had the same phone number for…five years? Six? I don’t remember. When I first got it and started getting calls for a certain business – we’ll call it Brooklyn Designs – I figured that Brooklyn Designs had had the number before me, and that the wrong number calls would taper off as their new number got spread around.
But they didn’t, they stayed steady. Not only did someone call just about every day for Brooklyn Designs, they were often nasty when I told them I wasn’t Brooklyn Designs, but a private person. And no, I had no idea how they could reach Brooklyn Designs.
It turned out they could reach Brooklyn Designs simply by reversing two numbers. At least one person a day was misdialing my number. So OK, these people weren’t paying attention, and the wrong number calls were never going to stop because there was always going to be someone making that same mistake. Fantastic.
I got used to answering calls that weren’t meant for me. But what really bugged me were the messages. I think my outgoing message sounds nothing like the message a business would have. For one thing, I say you’ve reached Amy. I don’t mention any business, let alone the one they’re calling for. That should be a tip-off.
I’ve been calling back every message, usually about one a week. I didn’t want someone out there wondering why the hell Brooklyn Designs hadn’t called them back. But several hundred calls later, I’m getting a little sick of it!
So here’s my question: is it my responsibility to call these people back and tell them they left a message for the wrong person? Should I just delete them? Should I change my outgoing message to mention that I’m not Brooklyn Designs? Or should I maybe mention that I’m “otherwise known as Selfish Mom” so that they might get a clue that they called the wrong number? What would you do?
Originally posted on Selfish Mom. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information. Amy also blogs at Filming In Brooklyn, Behind the Screen, and Momtourage, and podcasts with The Blogging Angels.